IVIS Group's director of product and strategy shares his expertise in Internet Retailing's International and cross border supplement January 2013

01-01-2013

Looking at the specifics of customer engagement IVIS Group discuss how retailers should take their time to know customers in a new market, build reputation and deliver value

Each market has nuances in the way people shop. What’s important is to develop trust in your brand, and confidence in buying from you. Even if you keep your brand identity the same, some of the behaviours in your online experience definitely need to change.

See full supplement here

Contact Us

Required Field
Required Field
Required Field
Required Field
Required Field
Required Field